Welcome to Costumes Lingerie Sales! These Terms and Conditions govern your use of our website sexycosplayoffer.com and all purchases made through our platform. By accessing our site and making purchases, you agree to be bound by these terms.
1. Website Usage and Access
1.1 Eligibility
You must be at least 18 years old to purchase from our store. By placing an order, you confirm you meet the age requirement and have legal capacity to enter into binding contracts.
1.2 Account Responsibility
If you create an account with us, you are responsible for maintaining the confidentiality of your account information and password, and for restricting access to your computer.
2. Product Information and Descriptions
2.1 Product Range
We specialize in:
- Adult costumes including mermaid costumes, circus themes, and classic Halloween outfits
- Lingerie and playwear including bodysuits, teddies, and bedroom costumes
- Costume accessories, body accessories, and festival wear
- Couple costumes, group costumes, and BFF matching outfits
2.2 Product Accuracy
We strive to display product colors and images as accurately as possible. However, actual colors may vary slightly due to monitor settings and lighting conditions.
Note: Some intimate apparel items have specific return restrictions for hygiene reasons. Please review our return policy carefully before purchasing.
3. Orders and Payment Terms
3.1 Order Process
All orders are subject to availability and confirmation of payment. We reserve the right to refuse any order.
3.2 Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
3.3 Pricing
All prices are displayed in US dollars. We reserve the right to adjust prices at any time, but price changes will not affect confirmed orders.
4. Shipping and Delivery
4.1 Processing Time
Orders are processed within 1-2 business days after payment confirmation. Weekend and holiday orders are processed on the next business day.
4.2 Shipping Methods
- Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
- Free Shipping: Available for orders over $50 via EMS (15-25 business days after shipment)
4.3 Delivery Areas
We ship worldwide except to Asia and remote locations. International customers are responsible for any customs fees, import duties, or taxes imposed by their country.
Important: Delivery times are estimates and may be affected by customs processing, weather conditions, or other factors beyond our control.
5. Returns and Exchanges
5.1 Return Period
You may return items within 15 days of receiving your order, provided they are unused, unworn, and in original packaging with all tags attached.
5.2 Non-Returnable Items
For health and safety reasons, the following cannot be returned:
- Intimate apparel (if hygiene seal is broken)
- Body accessories that contact skin directly
- All hosiery products
- Custom or sale items marked as final sale
- Used or damaged items
5.3 Return Process
To initiate a return:
- Email [email protected] within 15 days with subject “Return Request – [Your Order Number]”
- Wait for authorization and instructions (1-2 business days)
- Package items securely in original packaging
- Ship to provided warehouse address
- Allow 3-5 business days for processing after we receive your return
5.4 Refunds
Refunds are issued to your original payment method within 3-5 business days after we receive and inspect your return. Original shipping fees are non-refundable unless the return is due to our error.
6. User Responsibilities
6.1 Account Security
You are responsible for maintaining the security of your account and promptly notifying us of any unauthorized use.
6.2 Accurate Information
You must provide accurate and complete information when placing orders, including shipping address and contact details.
6.3 Legal Use
You agree to use our products in compliance with all applicable laws and regulations.
6.4 Customs and Import Duties
International customers are solely responsible for any customs fees, import duties, or taxes charged by their country.
7. Intellectual Property
All content on this website, including images, text, logos, and product designs, is the property of Costumes Lingerie Sales and protected by copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.
8. Limitation of Liability
Costumes Lingerie Sales shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability for any claim shall not exceed the purchase price of the products in question.
We are not responsible for delays in delivery due to circumstances beyond our control, including but not limited to customs delays, weather conditions, carrier issues, or other force majeure events.
9. Privacy and Data Protection
We respect your privacy and are committed to protecting your personal information. Our Privacy Policy (available on our website) explains how we collect, use, and safeguard your data.
10. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Continued use of our site after changes constitutes acceptance of the modified terms.
11. Contact Information
Costumes Lingerie Sales
Website: sexycosplayoffer.com
Email: [email protected]
Business Hours: Monday-Friday, 9:00 AM – 6:00 PM CST
Warehouse Address: 1199 Loving Acres Road, Kansas City, US 64111
Response Time: 1-2 business days
Thank you for choosing Costumes Lingerie Sales. We’re committed to providing you with quality costumes and lingerie for your special moments and events.
